The current webpage www.oscarchocolates.com is the online store of the company under the name «OSCAR INDUSTRIAL AND COMMERCIAL SA" with the distinctive title "OSCAR SA". The company's headquarters is in Skalistiri area, Aspropyrgos, Attica, Greece.
OSCAR SA pays daily endeavors to possible substantive servicing of the company's customers. Launch of this e-shop characterizes the beginning of advanced company communication with our customers. E-shop provides the opportunity to our customers to purchase directly our goods and also notified for our new products. All the above are of course subject to adequate company stock.
Our aim is to provide prompt service and customer satisfaction.
These Terms are completely compatible with existing European and Greek law while users recognize the right of the company to alter provisions of these terms, since it does not relate to binding legal obligations.
The user of the site declares that has read these conditions, agrees with them and also respects them.
Our obligation is that the customer is always up to date with our products and browsing in a secure digital environment. For this reason, we inform our customers for the following.
www.oscarchocolates.com website uses SSL protocol by Alpha Bank, for secure online trading. All credit card information is encrypted therefore no one can read or change any data during data transfer over Internet.
The SSL protocol (Secure Sockets Layer) is now the global standard for online certification sites (web sites). An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the transmitting software and decrypted by the receiving software, thus protecting personal information during transmission. In addition, all information sent by the SSL protocol is protected by a mechanism that automatically detects whether data has been altered in transit.
Details of our products are available through our site. You can also use search tool provided in order to speed up your process to find a specific product.
If for reasons of force majeure (eg bad weather, strikes, etc.) is not possible to deliver the products within the prescribed time will notify you via e-mail in order to inform us if you wish, in these conditions, the completion of your order. OSCAR assumes no responsibility for any situation is out of his own fault and will do everything humanly possible avoid your inconvenience.
You have the right to return products purchased (at no charge) within three working days from the date of receipt. In this case, you only charged the cost of returning goods. Returns are accepted only if the products you wish to return are in the same condition as received (and not unsealed or damaged) together with the receipt or invoice. To avoid any inconvenience, it is advised to check carefully at the time of delivery the condition of the products and their packaging, in order to detect any obvious defects (e.g. wrong products, opened packaging etc.). In order to return the products please send us an e-mail at firstname.lastname@example.org and we will guide you through the procedure. In case of refund and depending on how you paid for your order, your money will be refund within 15 days from the date of reception.
www.oscarchocolates.com reserves the right to amend or renew terms and conditions without prior notice. The company undertakes no obligation to update this document for any change or addition to the terms.
Terms and conditions (and any modifications) shall be governed by the Greek law. For any dispute that may rise, sole jurisdiction to resolve is the court of Athens.